Privacy Policy
Effective date: 31 January 2026
This Privacy Policy explains how PastpaperTracker (“we”, “us”, or “our”) collects, uses, shares, and protects information when you use our website and services (the “Service”).
1. Information we collect
We may collect the following categories of information:
- Account information such as your name, email address, and authentication data needed to create and access your account.
- Study and usage data you choose to add to the Service (for example, subjects, papers logged, scores, attempts, syllabus progress, and planner tasks).
- Payment and billing information if you purchase a subscription. Payments are processed by third parties (e.g. Stripe). We generally receive limited billing details such as subscription status and transaction identifiers rather than full card details.
- Device and analytics information such as approximate location (derived from IP), browser type, pages viewed, and interactions, collected to operate and improve the Service.
- Communications such as messages you send to us and responses we send to you.
2. How we use your information
We use your information to:
- Provide, maintain, and improve the Service.
- Create and manage your account and authenticate you.
- Process subscriptions and manage billing.
- Personalize your experience (e.g. progress and analytics).
- Send service-related messages (e.g. verification, reminders).
- Detect, prevent, and respond to fraud, abuse, and security incidents.
- Comply with legal obligations and enforce our terms.
Where required by applicable law, we rely on an appropriate legal basis to process personal data (such as performance of a contract, legitimate interests, consent, and/or legal obligations).
3. How we share your information
We do not sell your personal information. We may share information in the following circumstances:
- Service providers that help us operate the Service (for example hosting, database, payments, and email delivery).
- Legal and safety when required to comply with law, respond to lawful requests, or protect rights, safety, and security.
- Business transfers in connection with a merger, acquisition, or sale of assets, where permitted by law.
4. Cookies and similar technologies
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Service is used. You can control cookies through your browser settings. Note that disabling certain cookies may affect functionality.
5. Data retention
We retain information for as long as necessary to provide the Service and for legitimate business purposes (such as security, dispute resolution, and compliance). You can request deletion of your account; some information may be retained as required or permitted by law.
6. Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. You can also update certain information within your account settings.
8. Children’s privacy
The Service is intended for students and learners, but it is not directed to children under 13. If you are under the age required to consent to data processing in your country, please use the Service with the involvement of a parent or guardian.
9. International transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for international transfers.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will update the effective date above and, where appropriate, provide additional notice.
11. Contact us
If you have questions about this Privacy Policy or our privacy practices, contact us at support@pastpapertracker.com.